Amour and Roots Return Policy
At Amour and Roots, every piece is created with care and attention to detail. We value your support and want you to love your purchase. Because each item is made and packaged with intention, we only accept returns for specific cases as outlined below.
Eligibility for Returns
We accept returns only if:
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You received damaged merchandise, or
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You received an incorrect item (wrong size, color, or product).
To qualify for a return:
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You must notify us within 1 week (7 days) of receiving your order.
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You must provide proof of the issue — clear photos or videos showing the damage or incorrect item.
All return requests are reviewed on a case-by-case basis.
How to Request a Return
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Email our team at info@amourandroots.com with your order number, a brief description of the issue, and supporting photos/videos.
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Once approved, you will receive instructions on how to return your item.
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Returned items must be unworn, unwashed, and in their original packaging.
Important Notes
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Amour and Roots is not responsible for items ordered incorrectly by the customer (wrong size, color, or style). Please double-check your order before completing checkout.
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Returns without prior authorization will not be accepted.
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Once your return is received and verified, we will issue a refund or exchange as appropriate.
Contact
For questions about returns or exchanges, please reach out to our support team at info@amourandroots.com (866-675-5742).